You can repeat an existing order by locating the order from the order history page, and then selecting the repeat order button. Alternatively, you may set up a recurring order, from "My account", that would be placed for you automatically on chosen frequency. Find out more about recurring orders.
Contact our customer service team by calling 1(833)796-3800to change or amend your order. If orders are for next day delivery you should contact us by 5pm. Please have your order reference number at hand when making any enquiries.
Yes, your entire order history is available online regardless of how you placed the order. Also any repeat orders, where you have previously placed them over the phone can now be made easily online using the repeat order feature that enables you to add line items to your shopping cart from an existing order.
To view your order history select My Account, then "Order history" where you can search through your historical records using either your Linde order reference number, delivery note reference or your PO or reference number.
Some gas products are subject to restrictions due to potentially hazardous properties and require your delivery address to have appropriate verification checks. Once these have been conducted your delivery address will be released to accept these products.
Products subject to restrictions will be highlighted in the catalogue and during checkout your delivery address will be validated and you will be informed of any restrictions that may apply. To discuss these restrictions contact customer services at 1-833-796-3800
Yes you can. Please keep in mind that not all our products are available to buy in-store.
You can search for your product in the web shop catalog and check availability at your closest store.
You can also find your nearest store using the Store Finder.
You will then need to contact the store directly to place the order.
Yes, your entire order history up to nine (9) months in the past is available online regardless of how you placed the order.
Also any repeat orders, where you have previously placed them over the phone can now be made easily online using the repeat order feature that enables you to add line items to your shopping cart from an existing order.
To view your order history select My Account, then "Order history" where you can search through your historical records using either your Linde order reference number, delivery note reference or your PO or reference number.
It is currently no possible to order bespoke special gas mixtures online.
For all queries relating to special gas mixtures contact your Speciality Gas Territory Manager or use our contact form to send us your request.
You can also email the Specialty Gas Team directly at specialty.gas.support@linde.com.
At Linde, safety is our number one priority and as we do not have a historical record of your cylinder contents, testing or age, we will not fill non-Linde gas cylinders.
To place an collection-only order you can go to your cylinder holdings in the My Account section, and enter your return quantities for your selected items and add the returns to the cart.
Then you proceed with the checkout as normal.
